Second Life Grid Status Reports

[Resolved 3:27pm PST] - The Live Chat link is now accessible from the Support page as normal.

[Posted 3:00pm PST] - Earlier this morning we rolled out a new support portal for premium residents. The Live Chat link for premium account holders is not currently available. This issue is being worked on, until such time please use the following work around to access support.

1. Click the “Ticket History” link
2. Find “Live Chat for Premium Support” (this is in the left hand navigation pane)
3. Click on the first article in the search results (should be “Live Chat for Premium Support”)
4. Click appropriate link to start the chat, as normal

Please watch this post for futher updates on this issue.

This entry was posted on Wednesday, January 7th, 2009 at 3:27 pm and is filed under Resolved, SLGrid Status. You can follow any responses to this entry through the RSS 2.0 feed.