Second Life Grid Status Reports

[UPDATE 26. December '08, 03:04 am PST] The economic statistics have now been updated. We will continue to monitor the page and let you know when we’re satisfied it’s fully fixed.

[UPDATE 22:02] The affected statistics that are not updating are “Islands Added” and “Islands Owned.”  Technicians are continuing their work.

Technical problems are preventing the Economic Statistics page from updating, resulting in incorrect data being presented. Technicians are aware of the issue and are working to correct it. Please monitor this post for updates.

[09:24 am PST] The maintenance work has completed.

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[08:24 am PST] Approximately 170 regions will experience a 5-10 minute outage today, the work starting at 9 am PST, and ending about an hour later.  We will not be able to publish the affected regions ahead of time.

[RESOLVED 2:35AM Pacific] Everything is back in working order!

[2:10AM Pacific] The Second Life database is currently experiencing issues that may result in inworld difficulties for residents.  We are looking into this and will keep you updated.

[RESOLVED 03:56 am PST] Our voice vendor has given the all clear, and voice services should be working as desired again.

You might need to open your preferences and toggle voice off/on to be reconnected.

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We are getting reports of voice not working in several regions. Our technicians have already contacted our third party vendor for the voice system, who has confirmed a problem with their main server. This is being worked on as we speak and is exptected to be resolved within an hour.

[UPDATED 23:22] We’ll have a brief network interruption in one of our datacenters on Monday, Dec. 20 at around 5:30AM, which will cause a large percentage of Second Life regions to lose Internet connectivity for 5 to 10 minutes. Some additional maintenance will also be performed which will cause approximately 170 regions to be restarted, immediately after the other network maintenance in order to minimize total impact.

Additional maintenance is scheduled for approximately 9:00AM on Tuesday, Dec. 23. Please monitor this post for updates and additional information.

[RESOLVED 5:05AM Pacific] Everything is back to normal!

There are approximately 600 regions currently offline.  We are looking into this and will let you know as soon as there is anything new to report.

The Public Issue Tracker will be offline for maintenance Friday morning, from 00:00 - 1:00AM.

We are releasing the fifth iteration of the Viewer 1.22 Release Candidate (RC4). Please help us to identify any new bugs before it becomes an official download for Second Life.

If you have already been using the Release Candidate (RC3), you will now be required to update to RC4 with the latest bug fixes. But, participating in the Release Candidate viewers is completely optional. You may install this viewer side-by-side with the official 1.21 viewer that you normally use.

In RC4, we have repaired some of the regression bugs you reported in the Issue Tracker. For a complete list, please see the Full release notes.

We still need your help to find crash cases and other feedback! Please visit the Test Viewers page to download the 1.22 RC4 viewer.

You can discuss the release of this new Release Candidate here in the SL Forums.

Be sure to report new issues in the Issue Tracker and set the “Affects Version/s” to “1.22 Release Candidate”.

[RESOLVED] We’re arranging a partial outage on Thursday morning, December 18, 2008, for an upgrade to a group of inventory databases. There will be groups of residents affected by this between 6:30 and 8:00 a.m. PST. Groups of affected residents will not be able to log in during this time.

The Public Issue Tracker is down for maintenance until 2:00AM Thursday.  We apologize for the inconvenience.