We are continuing the upgrade maintenance of our 501 servers. The regions on those servers will be shut down in a delayed stopping process and shortly after come back up on their own. Maintenance is beginning now.
Please find a list of regions that may be affected by this maintenance after the break. We cannot be 100% accurate because of the way regions are shut down and replaced by another.
Please find a list of regions that may have been affected by this maintenance listed below. We cannot be 100% accurate because of the way regions are shut down and replaced by another.
[RESOLVED 12:45pm PST] - The network issues have been resolved and all related activity should be returning to normal. Also, logins are back up and should allow access as normal once again.
[UPDATE 11:15am PST] - Logins are working intermittently, but most still cannot login. We are continuing to work on the ongoing network issues and will have further updates as they become available. Also, the website (secondlife.com) should now be working properly.
[UPDATE 10:00am PST] - When trying to load the home page of secondlife.com, you may be redirected to this page. If that is the case try reloading the home page, which should come up after a refresh or two.
[UPDATE 9:23am PST] - Logins are temporarily closed while we continue to work on the network problems. We will update this blog when more information is available.
[8:50am PST] - We are experiencing network problems at the moment. Our techs are working on it. In the meantime you may notice teleports failing, login troubles and problems connecting to the asset servers. We will have an update as soon as we know more.
[COMPLETE 9:35am PST] - The maintenance is over and support tickets and the use of Live Chat are back online and available.
This is a reminder there will be a period of essential maintenance to our Support Portal today, Wednesday 19th November, from 6.00am until 10.00am Pacific.
During this time the ability to submit tickets and to use live chat will be unavailable.
[ENDED 07:56 am Pacific] The current server upgrade maintenance is complete.
[06.29 am Pacific]Â Please find a list of regions that may be affected by this maintenance after the break. We cannot be 100% accurate because of the way regions are shut down and replaced by another.
Resolved 11-20 5:06 AM : Due to something we missed in the 1.25.1 release, traffic calculations for yesterday did not complete. We are running traffic updates again, but we are still working on finding the root cause of the error. Therefore, please be aware some anomalies in traffic numbers for the next few days are possible as we work to resolve the problem.
Residents should be aware that traffic figures for parcels are not up to date. We are currently working on this and hope to have this resolved as soon as possible.
The next round of upgrade maintenance of our 501 servers is scheduled for the morning of 11/19. The first group will be started at 6:00AM, and the second group at 10:00AMÂ The regions on those servers will be shut down in a delayed stopping process and shortly after come back up on their own.
Please refer to the Second Life Grid Status Reports page for more information, including lists of the regions affected, which will be posted roughly an hour prior to each round of maintenance.
[11:56 RESOLVED] Technicians have corrected the issue interfering with Second Life client downloads. Please contact support if you encounter further problems downloading the client software.
[11:25] There is an internal issue interfering with resident’s ability to download the Second Life client. Technicians are working on it and expect to have the issue corrected in about an hour. Please monitor this post for updates.
[ENDED 11:10] The current server upgrade maintenance is complete. There will be more to follow over the course of this week - stay tuned for updates!
[18. November '08, 09:00 am] We are continuing the upgrade maintenance of our 501 servers. The regions on those servers will be shut down in a delayed stopping process and shortly after come back up on their own. Maintenance is scheduled to commence at 10:00 am PST.
Please find a list of regions that may be affected by this maintenance after the break. We cannot be 100% accurate because of the way regions are shut down and replaced by another.
[18. November '08, 08:25 am] The maintenance work has been completed.
[18. November '08, 07:04 am] We are continuing the upgrade maintenance of our 501 servers. The regions on those servers will be shut down in a delayed stopping process and shortly after come back up on their own. Maintenance is scheduled to commence at 06:30am
Please find a list of regions that may be affected by this maintenance after the break. We cannot be 100% accurate because of the way regions are shut down and replaced by another.
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