[RESOLVED 20:32 PDT] The regions are now back online.
[07:53 PM - Pacific] We have received reports that approximately 125 regions are currently offline. We are aware of this issue, and are working hard to bring everything back up.
[07:22 PM Pacific] Logins have been restored.
[07:04 PM Pacific] We are currently receiving reports of issues of some residents not being able to log in. Our technicians are scurrying around to eradicate the goblins in the servers, so stay tuned and be patient!
We are releasing the second iteration of the new Viewer 1.21 Release Candidate (RC1). Please help us to identify new bugs (and try out the new features) before it becomes an official download for Second Life. Participating in the Release Candidate viewers is completely optional. You may install this viewer side-by-side with the official 1.20 viewer that you normally use.
We have addressed some of the bugs that appeared in RC0, but not all bugs you have reported. A complete list for RC1 is available in the Full release notes.
We do need your help to find crashes and other feedback! We have improved the precision of crash information that we receive when you send us Crash Reports. With the reports that you send us from RC1, we will be able to create a more stable RC2 and RC3 viewer.
NOTE: Because of a number of known bugs, we have made this RC1 viewer an optional upgrade from the previous Release Candidate. We are again investigating that this RC1 fails to run on a Mac PowerPC. For PowerPC users, please wait for RC2 before upgrading your Release Candidate.
Please visit the Test Viewers page to download the 1.21 RC1 viewer at your convenience.
You can discuss the release of this new Release Candidate here in the SL Forums.
Be sure to report new issues in the Issue Tracker and set the “Affects Version/s” to “1.21 Release Candidate”.
Update 2008-09-03 10:00pm : The rolling restart is complete.
Update 2008-09-03 07:25pm : The second-half rolling restart is beginning now.
Update 2008-09-03 08:51am : The first-half rolling restart is complete.
Update 2008-09-03 05:37am : The first-half rolling restart is in progress. Odd-numbered hosts that do not yet have 1.24.4 are being restarted this morning.
Update 2008-09-02 09:37pm : The pilot roll is complete.
Update 2008-09-02 08:47pm : the pilot roll to 2859 regions has begun.
We will be performing a rolling restart to deploy server version 1.24.4 to Second Life. This server deploy does not contain any new features, but has fixes for some bugs found in the deploy of server version 1.24 that was completed last week.
Release notes for version 1.24 (and 1.24.4) can be found here on the Second Life Wiki.
The rolling restart will follow our usual three-stage deploy:
As is usual with rolling restarts, regions will be down typically for 5-10 minutes. If your regions stays down for more than 20 minutes, please contact support. There is no way to delay the restart of a region once the rolling restart has begun.
Discussion of this rolling restart will happen in the Second Life forums here.
We had some issues with voice not working correctly, but it has already been resolved. However, you may find that it is not working properly for you, if this is the case then please disable, then enable, voice chat. Alternatively, you can try logging out of Second Life and logging back in again.
If you continue to experience an issue, please contact support.
[RESOLVED 02:02 AM PDT] - Logins are open again.
To help some of our systems recover from our earlier difficulties we are closing logins briefly.
[RESOLVED - 01:14 AM PDT] - Logins are now open again and our previous issues are fixed.
[UPDATE 00:42 AM PDT] - All logins to Second Life are now closed while we work to resolve the problem.
[UPDATE 00:39 AM PDT] - IMs and in-world transactions may also fail. Please do not enter into any valuable transactions at this time.
Some residents are currently unable to connect to Second Life. This appears to be increasing and may result in all logins being affected.
We are aware of this and attempting to resolve this as quickly as possible.
[RESOLVED 23:30]The issue has been corrected at the source, and Voice Service is now restored. You may need to cycle voice chat on and off to reactivate if it does not do so automatically for you.
There is an issue which has interrupted voice service across the grid. Ops is aware of the situation and investigations have begun. Please monitor this post for updates and further information.
[Resolved 5:55pm PDT] - Logins have been enabled and transactions should have returned to normal functionality.
[Updated 5:30pm PDT] - Logins are expected to remain disabled for an extra half an hour. There are also expected transaction errors related to this issue. Please watch this blog for further updates.
There is a new issue effecting logins due to a utility server crash, our technicians are working on resolving the issue as quickly as possible.We expect this to be resolved within a half hour, please watch this blog for updates.
[RESOLVED 4:45pm PDT] - All issues have been resolved and networks are humming along quite nicely. Please feel free to resume as normal.
[UPDATED 15:30] Ops is continuing to work to resolve the networking issues. Some residents are still experiencing login, teleporting and rezzing issues. As a precaution, residents should continue to avoid rezzing valuable/no copy items until the issue is resolved.
[UPDATED 14:35] The network issues may also affect the ability of some residents to login or rez objects. As a precaution, residents should avoid rezzing valuable/no copy items until the issue is resolved.
[REOPENED 14:21] Network issues are again causing an increased incidence of teleport failures. Ops is aware of the problem and is working to correct it. Please monitor this post for updates.
[RESOLVED 09:49 am PDT] The network problems have been fixed.
[UPDATE 09:06 am PDT] The aforementioned regions are back online or in the process of coming back, but as a residual side effect, you might see teleports failing. Ops is still working on this.
Teleport issues; was: ~350 regions unavailable
Due to a network problem, approximately 350 regions are currently unavailable. Our Ops team is already working to fix the issue, and we will keep you posted.
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