[Resolved] Phone Support Maintenance 16 August
[Resolved at 6:20AM Pacific] Phone Support maintenance has been completed!
[UPDATE August 16, 05:16 am PDT] The maintenance work has started, and you might experience unexpected errors on the support phone lines as detailed beyond. We will update you as soon as our vendor is done with their maintenance work.
Our phone support system vendor is scheduling two hours of maintenance Saturday, 16 August, 4am - 6am PDT. During this time, phone service into Support may be unexpectedly interrupted or unavailable. We’ll watch for any unexpected developments in the maintenance effort and report them here.