[CLOSED] Momentary disruption in voice chat in some regions
[CLOSED 4:36 PM Pacific]
Voice was down for approximately 30 minutes today.
The problem we observed was similar to the problem we encountered at the SL Birthday Party on Monday.
Today and Monday, certain voice channels became overloaded and essentially caused other voice channel access to back up.
We worked quickly with our voice partner to increase capacity on the voice servers. As capacity increased the voice systems caught back up, leading to a total outage of approximately 30 minutes. The rest of the time has been spent monitoring prior to calling an all clear.
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[UPDATE 4:20PM Pacific] We’re checking with our vendor to get a current assessment on the partial voice chat outage.
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Several calls have come in regarding voice chat outages in various regions. We’re working with the vendor now to assess and repair the problem.