[RESOLVED] Severe network problems
[RESOLVED 10:03 am PDT] We are satisfied that the network problem has been resolved.
[UPDATE 09:06 am PDT] We are cautiously optimistic the failing router has been identitified and switched, and logins are now open again.
However, we don’t resolve this issue quite yet since we’d like to closely monitor the situation for a while before we give the all clear.
If you experience longer wait times upon login than what you’re used to, please don’t quit to start again, but give it a bit more time and keep your place in the login queue.
[UPDATE 08:21 am PDT] Our upstream provider is continuing work on their routing issues. Alas, we have no new details to report.
[UPDATE 07:06 am PDT] We have to close logins for a while to enable the database to process the overflow from earlier. The landstore is not accessible for the moment as well.
[UPDATE 5:51 am PDT] While resolved, we are still seeing some residual effects from our earlier outage. In our attempts to clear them you may see temporary network outages across most regions. When it does you will be unable to rez, teleport, search, etc. These should only last a few minutes and will not affect the entire network at once.
[RESOLVED 05:05 am PDT] The network issues are resolved, but you might see things being a bit slow for a while longer while the systems clear up.
Logins might also be slow, while everybody tries to log back in. Please rather keep your place in the queue than trying a new attempt at login if it’s slow.
[UPDATE 03:55 am PDT] It looks like we have lost connection to our SF network, due to the internet service provider’s problems. Please do not try to rez or buy anything right now, we will keep you updated.
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Our internet service provider seems to have issues resulting in serious packet loss, which will have an impact on all inworld services.
This will affect logins, teleports, inventory and profiles not loading, as well as the rezzing of items.
Please do not attempt transactions at this time.