[CLEARED] Logins and other db-related services slow
[FINAL UPDATE 4:27 p.m. Pacific] In world services and support portal access are fully restored. The Concierge and Grid teams are working with a slightly higher than normal count of regions which have entered restart, but that backlog should be cleared within the next few minutes.
[UPDATE 3:01 pm Pacific] Operations has spent the past hour swapping in some database resources. Their efforts have made a difference, but throughput could still stand some improvement. Work continues.
[1:53 pm Pacific] A sudden heavy load on the database is causing slow logins and inhibiting access to the support portal, and may be impacting in world transactions for some residents as well. We’ll keep you posted as we work to assess and correct the problem.